ATAC is a virtual sales and customer service company with over 120 agents working remotely across Canada and the USA and over 600 agents that are certified to work from home. Our agents are all trained customer service professionals. Each individual has successfully undergone and passed a police background check. Our agents are able to handle inbound, outbound, sales and survey calls in many languages. We are able to provide as few or as many agents as you need.
Customer Service
ATAC will create a customer service departments fully equipped to handle calls and orders.
Customer service optimization
ATAC can perform a detailed audit then help you to optimize your Customer Service department based on our findings.
Surveys | Outbound calls
ATAC will conduct telephone surveys to your valued customers on your behalf. Each survey is custom made with your questions and concerns.
Quote request (Insurance, Sales)
Our agents will handle basic quotes and sales request. This request will be sent to your firm in real-time.
Data Entry
This service saves you from the tedious job of entering data into your system or scanning paper documents to disks.
Answering service | Message taking
ATAC will create a live answering service branded with your company name to take messages.
Our Goal
The goal of the ATAC Virtual Staffing Service is to maintain an organized and affordable customer service program that grows with your organization. Your organization can rest assured that the system will always be 100% organized and professional. We will never sacrifice professionalism for convenience! Is your company looking for a virtual business solutions?Testimonials
Our Affiliates
