Frequently Asked Questions
What is your Virtual Service Corporation Number?
IBO#: 34766 = Canada
IBO#: 86313 = USA
I would like to sign up with you, what do I do now?
Please go to the “APPLY” tab top of the page and follow the steps.
How much can we make per hour with your company? How much can we make working from home?
Some agents average $1500 twice per month, others average $500 twice per month. Your income potential is based on the number of hours you are available to service.
What does it cost me each month to be an independent contractor at ATAC?
Our Service fee is a FLAT $30 per invoice.
Do you require us to work with your IBO for a specific period of time and do you have a non compete agreement?
Yes, we request a short time commitment of 30 days, and no we do not have a non-compete agreement.
How long have you been homeshoring?
We have been homeshoring since November of 2006.
Do you mentor others to be like yourself?
Yes, our entire goal is to raise leaders. These individuals who become leaders either remain with us and help to expand or team by taking on another position within the company or they move on to start their own team.
What are your online Live Chat Hours?
Live support- – Mon to Fri, 7:00 AM to 7:00 PM
Messages – 24 hours a day, 7 days a week
Arise Online Live Chat Hours
- Technical Support – 24 hours a day, 7 days a week
- Partner Support – Mon to Fri, 8:00 AM to 12:00 AM
- Enrollment – Mon to Fri, 8:00 AM to 12:00 AM
- Admissions – Mon to Fri, 10:00 AM to 6:00 PM
How do I Reset my Arise Login Information?
- Go to https://portal.arise.com/PasswordReset.aspx
and attempt a password reset. You will then receive an email from Arise with additional instructions.
2. If you cannot remember your username, please email firstname.lastname@example.org and request your username and account re-activation. Please allow 24-48 hours for a reply.
Your full name
Email addresses that you commonly use
Previous home address if you have moved in the last two years
Home phone address
CSP ID number if you know it
What are the Tech Requirements?
Program Equipment Requirements
• Windows 7
• Windows 8
• Windows 10
• Stable high – speed Internet connection with
• A “hard” phone (POTS) is required. This is a physical, hard-wired desk phone that connects to your telephone service and has a
handset or headset connected to it. A “soft” phone is telephone-like software that runs on your computer. It requires the use of a
computer’s speakers and microphone OR a headset connected to your computer. Softphones are NOT permitted for servicing as they
do not provide the necessary voice quality.
• A second monitor is found to be beneficial for this program
• Additional requirements may be found in the Arise Workstation Requirements
Not Supported: Windows XP, Windows Vista, Windows 2000 and MAC OS
*May vary from client to client
What fee's do I have to pay?
You will pay for a background check through a trusted 3rd party vendor (Further Instruction provided). The cost is $43 +HST. (This may be reimbursed in Canada after you have serviced for 30 days). There is also a Certification fee to enroll in the courses required to service your new client (This may be reimbursed in Canada after you have serviced for 30 days). There will be a flat $30 processing fee per invoice.
What clients do you have?
The clients hiring change throughout the year. It is best to log into your portal and see who is hiring today!
What Countries do you hire for?
Right now we are hiring for Canada and USA.
How does the pay work?
Once you successfully complete your client certification, you will receive your personalized logins. At that time, you will be able to service and generate revenue. Your revenue will be directly deposited to the bank account of your choice, on the 1st and the 15th of every month. You must be a legal owner of this account.
Will I be an employee?
Working with ATAC you create your own schedule, when you service your client, what equipment you use, how you service your client and even get to pick the client(s) you service. These are some of the flexibilities that come with being your own boss as an independent contractor.
Should I save my receipts?
As an independent contractor working from home, you will be able to save your receipts for items that you use to “operate your home business.” Some of these purchases may qualify for tax deductions. This information is not meant to be tax advice. Please contact a tax specialist for full details based on your personal situation.
Examples (Contact your tax professional for percentage):
Computer repair cost
Office phone line
The Internet (Contact your tax professional for percentage)
Rent or Mortgage (Contact your tax professional for percentage)
HST paid on your business purchase.